You agree to use First Lady Petra Resources website (the “Website”) only for purposes that are permitted by this Terms & Condition and any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions.

You agree that you will not access or attempt to access the Website other than through the interface that is provided by First Lady Petra Resources, unless you have specifically been permitted to do so in a separate written agreement signed by an authorized representative of First Lady Petra Resources.

You specifically agree not to access or attempt to access the Website, or any portion thereof, through any automated means, including but not limited to the use of scripts or web crawlers. You agree that you will not engage in any activity that disrupts or otherwise interferes with the Website (or the servers and networks which are connected to the Website). You agree that you will not duplicate, reproduce, copy, sell, trade or resell the Website for any purpose.

You agree that you are solely responsible for any breach of your obligations under this Terms & Condition and for the consequences (including any loss or damage which First Lady Petra Resources may suffer) of any such breach.

You may be required to register with First Lady Petra Resources in order to access certain services or areas of the Site. With respect to any such registration, we may refuse to grant to you the user name you request. Your user name and password are for your personal use only. If you use the Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. In addition to all other rights available to First Lady Petra Resources including those set forth in these Terms & Conditions, First Lady Petra Resources reserves the right, in its sole discretion, to terminate your account, refuse service to you, or cancel orders.

We may from time to time modify or change the Terms and Condition.

All content included on the Site, such as text, graphics, logos, images, audio clips, video, data, music, software, and other material (collectively “Content”) is owned or licensed property of First Lady Petra Resources or its suppliers or licensors and is protected by copyright, trademark, patent, or other proprietary rights.

• Base Currency.
  All fees and prices are in Nigerian Naira (NGN).

• First Lady Petra Resources does not guarantee same day shipping.
• First Lady Petra Resources does not offer International shipping options at this time.
•  Exact delivery times cannot be guaranteed.

•  Placing An Order
  Placing an order can be done from the website, by telephone First Lady Petra Resources . Should you place an order from the website, you have to be sure that personal data is correct and updated. First Lady Petra Resources suggests the Customer to proof-read his/her form several times before validating an order. First Lady Petra Resources is neither responsible for sending e-mails to the wrong e-mail address nor for sending parcels to the wrong delivery address if the form is incorrectly filled-out.

• Order Acceptance Policy
  Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. First Lady Petra Resources reserves the right at any time after receipt of your order to accept or decline your order for any reason. First Lady Petra Resources reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verification or information before accepting any order.
• Change Orders
  You may request a change to your order provided the order has not already been charged to your account. Please call us during First Lady Petra Resources’ hours of operation to request a change to your order. Please have your sales order (SO) or customer number ready for better assistance. We strongly discourage sending change order requests via email because it is unlikely we will receive the message in time to make an adjustment due to the sheer volume of emails we receive each day.
•  Cancel Orders
  You may request that an order be cancelled provided the order has not already been processed and shipped. Simply call us during First Lady Petra Resources’ hours of operation to request an order cancellation. We strongly discourage sending order cancellation requests via email because it is unlikely we will receive the message in time to void the order due to the sheer volume of emails we receive each day.

First Lady Petra Resources currently offers Ban Transfer payments and Card. However, Cash On Delivery option is applicable for confirmed regulars customers. In order to protect the website visitors to the best of our knowledge, we implement several security policies and certificates. These layers of protection could be by-passed if the user’s computer is/was infected with a virus or malicious software. First Lady Petra Resources or its associated partners and employees cannot be held responsible in such a scenario or circumstance.

The order form filled out online by the Customer cannot be considered as an invoice. Regardless of the purchase or payment methods, the Customer receives an invoice inside his/her parcel when it is delivered. A digital/hard copy of each invoice is registered in First Lady Petra Resources data base.

First Lady Petra Resources will take all reasonable precautions to ensure the security of any payment details included in your order nevertheless, barring direct negligence on our part, we cannot be held liable for any losses incurred as a result of unauthorized access to information you may provide. If you have any queries or issues regarding security at First Lady Petra Resources please contact support@firstladypetra.com.

If any dispute, claim, controversy or difference (including in relation to any tortious or statutory claim) (“Dispute”) arises out of or in connection with or in relation to this User Agreement, including (without limitation) any question regarding the formation, existence, scope, performance, interpretation, validity or termination of this User Agreement or this clause, or any question regarding the legal relationships established by this User Agreement or the consequences of its nullity, then the parties shall first attempt amicably to settle the Dispute through good-faith negotiations over a period of thirty (30) calendar days commencing on the date that a party first sends to the other party a written notice of the Dispute.

The arbitration proceedings shall be conducted in the English language and the award shall be in English. The foregoing provisions of this clause are without prejudice to the right of First Lady Petra Resources to seek interim relief at any time from any court of competent jurisdiction (whether or not an arbitrator has been appointed) and First Lady Petra Resources shall not be deemed to have breached this arbitration agreement or infringed the powers of the arbitrator for having done so..

IN ALL CIRCUMSTANCES First Lady Petra Resources ‘S MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. First Lady Petra Resources SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY LIMIT. First Lady Petra Resources SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNCTION, DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES, WHETHER OR NOT First Lady Petra Resources HAS BEEN MADE AWARE OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.

If you are dissatisfied with the Site or any content or materials on it, your sole exclusive remedy is to discontinue your use of it. Further, you agree that any unauthorized use of the Site and its services as a result of your negligent act or omission would result in irreparable injury to First Lady Petra Resources and First Lady Petra Resources shall treat any such unauthorized use as subject to the Terms and Conditions of this User Agreement.

This User Agreement is governed by, and construed in accordance with, NGN law. This clause will survive any expiry or cancellation of this User Agreement for any reason..
In case of any disputes the law applicable would be based on the NGN Governing Law.

•  First Lady Petra Resources will NOT deal or provide any services or products to any of OFAC sanctions countries in compliance with the law of NGN.
•  We accept payments online using Visa and MasterCard credit/debit card in the (NGN). If “Credit Card Online” is selected as the payment methods then the details on the Customers ID (Card holders ID) should exactly match that of the credit card used to make the purchase.

•  If the customer has received the wrong item(s).
•  The item(s) received are not in the same condition as described on the website.
•  If the item(s) are damaged more / in different ways than what is described in the refurbished terms.
•  Item(s) can only be returned within 3 Days from the date of delivery.
•  Item(s) should be : unused.
•  Item(s) should be : in their original packaging.
•  Item(s) should be : with all the accessories (if any) inside the box.

•  Products that have been used or damaged by the buyer or are not in the same condition as the buyer received them.
•  Products with tampered or missing serial numbers.